Terms of Service

Introduction

These Terms of Service govern your access to and use of LikedByAI, available at likedbyai.com, including our website, account features, onboarding tools, dashboard, AI visibility analysis, content generation, publication services, subscription services, and related communications. LikedByAI is operated by AIPersonalLabs LLC, doing business as LikedByAI, with a mailing address of 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110.

LikedByAI is a business-to-business service that helps businesses improve the clarity, structure, and public availability of information that may be relevant when customers ask AI tools or search-style systems for recommendations. The service is intended to help businesses create a more AI-readable public footprint by analyzing business websites, identifying visibility gaps, generating business-related content, and publishing public profiles, guides, summaries, FAQs, articles, and posts.

These Terms are written to explain our relationship with you in plain language while preserving the legal rights and obligations that apply to the service. By accessing or using LikedByAI, creating an account, submitting business information, starting an analysis, subscribing to a paid plan, or allowing us to create or publish content for your business, you agree to these Terms.

Acceptance of These Terms

You may use LikedByAI only if you agree to these Terms and to any additional terms, policies, order forms, plan descriptions, or notices that we provide or make available in connection with the service. If you use the service on behalf of a company, organization, sole proprietorship, partnership, professional practice, agency, or other business, you represent that you have authority to bind that business to these Terms.

If you do not agree to these Terms, you must not access or use the service. Your continued use of the service after updated Terms are posted or otherwise made available means that you accept the updated Terms, except where applicable law requires a different method of acceptance.

Business Use, Authority, and Eligibility

LikedByAI is intended for business and professional use, not for personal, household, or child-directed use. You must be at least 18 years old and legally able to enter into a binding agreement to use the service. If you are using the service for a business, you are responsible for ensuring that the business and all authorized users comply with these Terms.

You represent that the business information you submit relates to a legitimate business, professional practice, organization, or commercial activity that you own, operate, manage, represent, or are otherwise authorized to provide information about. You may not use the service to impersonate another business, claim ownership of a business you do not represent, or submit information about a third party without proper authorization.

Overview of the Service

LikedByAI provides tools and services designed to help businesses improve how clearly their services, locations, trust signals, frequently asked questions, customer-relevant topics, and business information are represented on the public web. Our services may include onboarding workflows, website analysis, AI visibility scoring, AI Reality Check examples, dashboard reporting, public business profile creation, AI-assisted content generation, and publication or syndication of public business content.

The free portions of the service may include an analysis of a business website and related information that identifies AI-readability factors such as service clarity, location relevance, FAQ coverage, Q&A relevance, trust signals, readability, and the extent to which the business information appears easy for AI systems or search-style tools to interpret. Free features may be limited, changed, suspended, or discontinued at any time.

Paid services may include creation and publication of public AI-optimized content, business profile pages, guides, articles, summaries, FAQs, promotional visibility content, and posts across LikedByAI and third-party publishing channels that we use or control. The purpose of these services is to improve the public clarity and availability of business-related information, not to guarantee rankings, recommendations, traffic, sales, or any specific result.

AI Reality Check and Visibility Analysis

The AI Reality Check and similar analysis features may generate sample prompts, sample answers, competitor examples, scores, recommendations, summaries, and other outputs intended to show how customers might ask AI tools about businesses like yours and how AI-style answers may discuss your market. These outputs are informational estimates and examples, not factual determinations, guarantees, rankings, endorsements, audits, or promises of future performance.

AI/search visibility can change quickly and may be affected by your website, public content, third-party citations, reviews, customer behavior, competitor activity, indexing systems, platform policies, algorithm changes, location signals, market conditions, and factors outside our control. You should treat all analysis, scoring, sample answers, and competitor examples as guidance for business visibility work, not as proof that a particular AI system will answer a question in a particular way.

No Guarantee of AI, Search, SEO, or Business Results

LikedByAI does not guarantee that ChatGPT, Google, Google AI Overviews, Gemini, Perplexity, Claude, Bing, Microsoft Copilot, Meta AI, Apple, Yelp, Reddit, search engines, AI assistants, browser tools, crawlers, ranking systems, citation systems, or any other third-party service will recommend, cite, rank, index, display, mention, summarize, or favor your business.

We do not control third-party AI systems, search engines, indexing systems, algorithms, crawlers, recommendation systems, social platforms, review platforms, third-party publishing platforms, or moderation systems. We do not guarantee search engine optimization results, AI visibility results, ranking improvements, traffic increases, leads, conversions, sales, revenue, reputation improvements, customer acquisition, competitor displacement, or any other business outcome.

Any statements about improving your public AI-readable footprint, increasing the likelihood that AI tools can understand your business, or improving the clarity of your public content are statements about the intended purpose of the service. They are not guarantees of any specific external result.

Account Registration and Security

To use certain features, you may need to create an account and provide information such as your name, email address, authentication credentials, business information, and related details. You agree to provide accurate, current, and complete account information and to keep it updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly at contact@likedbyai.com if you believe your account has been compromised, used without authorization, or affected by a security issue. We are not responsible for losses caused by your failure to protect your account credentials or by unauthorized access resulting from your actions or omissions.

Customer Business Information

You may submit business information including business name, website, business category, description, services, offers, differentiators, ideal customer, service areas, addresses, phone numbers, email addresses, social links, credentials, licenses, certifications, awards, claims, FAQs, images, logos, and other materials related to your business. We refer to this information, together with any other content or materials you provide, as Customer Content.

You represent and warrant that you have all rights, permissions, licenses, and authority necessary to submit Customer Content to LikedByAI and to authorize us to use it as described in these Terms. You are responsible for the accuracy, legality, completeness, and substantiation of all Customer Content, including business claims, professional claims, pricing statements, service descriptions, location claims, licenses, certifications, awards, testimonials, and any regulated claims.

We are not responsible for inaccurate, incomplete, outdated, unsupported, unlawful, or misleading information that you provide or authorize us to use. You agree to promptly update your business information or contact us if you discover that any Customer Content or published content is inaccurate, outdated, incomplete, or should be removed.

License to Use Customer Content

You retain any ownership rights you have in Customer Content. However, by submitting Customer Content to LikedByAI, you grant AIPersonalLabs LLC, doing business as LikedByAI, a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, host, store, copy, reproduce, analyze, process, generate, adapt, edit, rewrite, summarize, structure, format, translate, display, distribute, publish, syndicate, promote, and create derivative works from Customer Content for the purpose of providing, operating, improving, marketing, and documenting the service.

This license allows us to create public business profiles, guides, FAQs, posts, articles, summaries, promotional pages, directory-style content, AI-readable business descriptions, and other visibility content based on Customer Content. It also allows us to publish or syndicate that content on LikedByAI, domains we operate, and third-party publishing platforms or channels we use.

The license continues for as long as needed to provide the service, maintain published content, operate backups and records, comply with legal obligations, resolve disputes, enforce these Terms, and preserve evidence of authorization. If you cancel your subscription or request removal of specific content, we will make commercially reasonable efforts to remove content we control as described in the section titled Dashboard Visibility and Content Removal Requests.

Public Content and Publication Authorization

The paid service is designed to create and publish public content about your business. By subscribing to a paid plan, submitting business information, or otherwise authorizing us to provide publication-related services, you authorize LikedByAI to create, edit, adapt, and publish public business content without requiring separate pre-publication approval for each individual post, article, profile, page, guide, FAQ, or summary.

Public content may appear on LikedByAI, public business profile pages, public guides, public posts, articles, blogs, publishing platforms, social or community platforms, and similar public channels. We may use platforms such as Medium, Substack, WordPress.com, Blogger, Tumblr, Reddit community posts, and other publishing channels we control or use, subject to each platform's rules and availability.

You understand that public business content is intended to be public. Once published, it may be viewed, indexed, copied, cached, archived, scraped, summarized, quoted, linked to, republished, used in AI training or retrieval systems, displayed by search engines, discussed by third parties, or preserved by services outside our control. We cannot guarantee that removed content will disappear from all search results, AI systems, third-party caches, screenshots, archives, copies, or downstream uses.

Dashboard Visibility and Content Removal Requests

LikedByAI may provide a dashboard where you can view information about your analysis, campaign status, public posts, published assets, profile pages, or related visibility content. Dashboard information is provided for convenience and may not always reflect every index, cache, copy, platform status, publication status, moderation decision, search result, or AI system response.

If you cancel your subscription or contact us at contact@likedbyai.com, you may request that we remove specific content that we created or published for your business. We will make commercially reasonable efforts to remove or unpublish content from LikedByAI properties and from third-party accounts or channels we control, subject to technical limitations, platform rules, legal obligations, backup retention, security needs, and reasonable processing time.

We cannot remove content from third-party websites, search engines, AI systems, platform caches, screenshots, archives, reposts, copies, summaries, citations, or accounts we do not control. Removal of content from a third-party platform may depend on that platform's tools, policies, review processes, technical availability, and moderation decisions.

Accuracy, Substantiation, and Regulated Claims

You are responsible for ensuring that all claims you provide or authorize us to publish are truthful, accurate, not misleading, and properly substantiated. This includes claims about quality, pricing, rankings, awards, customer satisfaction, professional credentials, licenses, certifications, experience, results, guarantees, safety, health benefits, legal outcomes, financial outcomes, insurance coverage, real estate performance, and other objective or regulated claims.

You must not submit false or misleading claims, including fake awards, fake reviews, fake licensing, fake certifications, fake endorsements, fabricated customer experiences, unsupported “number one” or “best” claims, deceptive before-and-after claims, misleading professional claims, or claims that require substantiation you do not have.

If your business operates in a regulated industry, including healthcare, mental health, legal services, financial services, insurance, real estate, tax, accounting, home services requiring licensing, or other professional services, you are responsible for reviewing all business information and public content for compliance with applicable laws, professional rules, advertising rules, licensing board requirements, disclosure obligations, and industry standards.

AI-Generated and AI-Assisted Content

You understand that LikedByAI may use artificial intelligence systems, machine learning systems, language models, automation tools, or similar technologies to generate, analyze, summarize, rewrite, score, classify, format, adapt, or publish business-related content. AI-assisted outputs may be useful, but they may also contain errors, omissions, outdated information, unsupported statements, hallucinations, formatting issues, or content that requires human review.

AI-generated or AI-assisted content is not professional, legal, medical, financial, tax, insurance, real estate, regulatory, compliance, marketing, or business advice. You are responsible for reviewing content related to your business, especially content involving regulated services, specialized expertise, professional claims, pricing, guarantees, testimonials, legal obligations, health claims, financial claims, or material statements about your business.

We may revise, pause, remove, or refuse to publish AI-generated or AI-assisted content if we believe it is inaccurate, misleading, unlawful, unsafe, spammy, infringing, low quality, noncompliant with platform rules, inconsistent with these Terms, or otherwise inappropriate for the service.

No Fake Reviews, Testimonials, Endorsements, or Manipulation

LikedByAI does not provide fake reviews, fake testimonials, fake customer experiences, fake endorsements, guaranteed upvotes, guaranteed engagement, fake social proof, fake ratings, fake followers, fake comments, fake citations, or deceptive consumer signals. You may not use the service to request, generate, publish, buy, sell, manipulate, suppress, or distribute false or deceptive reviews, endorsements, testimonials, ratings, customer experiences, consumer statements, or indicators of social media influence.

You may not submit or request content that impersonates a real customer, misrepresents a customer's experience, invents customer feedback, falsely claims independent endorsement, hides a material connection, creates a company-controlled review site that falsely appears independent, or otherwise misleads consumers about the source, independence, authenticity, or reliability of a review, testimonial, endorsement, rating, or consumer experience.

We may reject, edit, pause, remove, or refuse content that we believe may violate laws or platform rules concerning deceptive advertising, fake reviews, testimonials, endorsements, consumer protection, advertising substantiation, unfair competition, or similar requirements.

Third-Party Platforms and Services

The service may rely on third-party providers and platforms, including payment processors, hosting providers, database providers, analytics providers, AI providers, email providers, publishing platforms, social platforms, community platforms, search engines, AI systems, and other vendors or services. Your use of the service may be affected by the terms, policies, availability, limitations, outages, moderation practices, fees, and technical systems of those third parties.

Third-party publishing platforms may remove, limit, reject, deindex, suspend, alter, shadowban, moderate, restrict, or refuse content or accounts. Search engines and AI systems may ignore, deindex, fail to crawl, decline to cite, summarize differently, rank differently, or stop displaying content. We are not responsible for third-party platform decisions, algorithm changes, indexing decisions, crawling behavior, account restrictions, moderation actions, outages, policy changes, API changes, pricing changes, or content removal.

We do not guarantee that any third-party placement will remain live permanently, be indexed, be crawled, be cited, generate traffic, or remain available in the same form. If a third-party platform removes or restricts content, our responsibility is limited to commercially reasonable efforts, if any, that we decide are appropriate under the circumstances.

Acceptable Use

You agree to use LikedByAI only for lawful business purposes and in compliance with these Terms, applicable laws, professional obligations, advertising rules, platform rules, and third-party rights. You may not use the service in a way that harms, disrupts, overloads, reverse engineers, scrapes, attacks, probes, interferes with, or compromises LikedByAI, our systems, our users, our vendors, or third-party platforms.

You may not submit, request, publish, or cause us to process content that is unlawful, defamatory, deceptive, fraudulent, threatening, harassing, abusive, obscene, hateful, discriminatory, infringing, privacy-invasive, exploitative, spammy, malware-related, credential-stealing, misleading, unsafe, or intended to manipulate search engines, AI systems, consumers, reviews, ratings, votes, or platform policies in a deceptive or unlawful way.

You may not use the service to promote illegal products or services, impersonate others, misrepresent affiliation, violate intellectual property rights, violate privacy or publicity rights, submit confidential information you are not authorized to share, make unsupported claims, evade platform rules, or engage in conduct that exposes LikedByAI or others to legal, reputational, technical, or business risk.

Right to Reject, Edit, Pause, or Remove Content

We reserve the right, but do not assume an obligation, to review, reject, edit, rewrite, pause, remove, unpublish, refuse to publish, or stop working on any content, account, campaign, business profile, or customer request if we believe it may be false, misleading, unlawful, unsafe, spammy, infringing, low quality, unsupported, deceptive, harmful, reputationally risky, inconsistent with these Terms, or likely to violate third-party platform rules.

We may also pause or remove content if we receive a legal complaint, platform notice, intellectual property claim, privacy request, customer dispute, payment failure, abuse report, regulator inquiry, or other concern. Our decision to review or edit content in one case does not create a duty to review or edit content in any other case.

Intellectual Property Rights

LikedByAI, AIPersonalLabs LLC, and our licensors own all rights, title, and interest in and to the service, including software, workflows, interfaces, dashboard designs, templates, scoring systems, prompts, analysis methods, layouts, databases, documentation, branding, trademarks, service marks, logos, and other materials we create, except for Customer Content and third-party materials. These Terms do not transfer ownership of our intellectual property to you.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the service for your internal business purposes. You may not copy, sell, resell, license, sublicense, distribute, frame, mirror, reverse engineer, scrape, train competing systems on, or create derivative products from the service except as expressly allowed in writing by us.

Content we create for you as part of the paid service may be used by you for your business marketing and visibility purposes, subject to these Terms, third-party rights, and applicable laws. We may reuse general ideas, know-how, templates, structures, workflows, non-confidential learnings, and anonymized or aggregated insights developed through providing the service.

Feedback

If you provide suggestions, ideas, requests, bug reports, comments, improvements, or other feedback about LikedByAI, you grant us a perpetual, worldwide, irrevocable, royalty-free license to use, copy, modify, commercialize, and incorporate that feedback into our products, services, documentation, marketing, and business without restriction or compensation to you.

You agree that feedback is provided voluntarily and is not confidential unless we separately agree in writing.

Subscription Plans and Fees

LikedByAI may offer free features and paid subscription plans. The current Basic plan is $150 per month unless a different price is displayed at checkout, stated in an order form, offered through a promotion, or otherwise agreed in writing. Plan features, limits, deliverables, publication cadence, dashboard features, and included services may vary by plan and may change over time.

Paid subscriptions are billed through Stripe or another payment processor we may use in the future. By starting a paid subscription, you authorize us and our payment processor to charge your selected payment method for recurring fees, applicable taxes, and any other amounts disclosed at checkout or otherwise agreed.

Subscription fees are charged in advance on a recurring monthly basis unless otherwise stated. Your subscription automatically renews each billing period until canceled, terminated, or otherwise not renewed according to these Terms and the applicable billing settings.

Stripe and Payment Processing

Stripe is a third-party payment processor and may collect, process, store, and manage payment information, billing details, invoices, receipts, customer portal access, subscription identifiers, and related transaction data. LikedByAI does not store full card numbers or complete payment credentials on our own systems when payments are handled by Stripe.

Your payment may be subject to Stripe's terms, privacy policy, risk controls, fraud prevention systems, payment method rules, banking rules, card network rules, and regional payment requirements. We are not responsible for Stripe outages, declined payments, processor restrictions, payment method failures, card network rules, bank actions, chargeback decisions, or other payment-processing issues outside our control.

Cancellation, Renewal, Failed Payments, and Refunds

You may cancel your subscription through the billing portal, account settings, or by contacting us at contact@likedbyai.com if self-service cancellation is not available. Cancellation stops future renewals but does not automatically refund amounts already paid, unless a refund is required by applicable law or expressly agreed by us in writing.

Unless otherwise stated, cancellation takes effect at the end of the then-current billing period, and you may continue to receive access to paid features through the paid period if your account remains in good standing. We may also permit or apply immediate cancellation in some cases. If you cancel, you may request removal of specific published content as described in these Terms.

If a payment fails, is disputed, is reversed, or cannot be processed, we may retry the payment, contact you, suspend service, pause publication, restrict account access, remove or withhold deliverables, cancel your subscription, or terminate your account. You remain responsible for fees incurred before cancellation, suspension, or termination, except where prohibited by law.

Fees are generally non-refundable because the service includes analysis, AI processing, strategy work, content creation, publication activity, account setup, and other work that may begin soon after purchase. We may issue refunds, credits, or accommodations at our discretion, but doing so in one case does not require us to do so in any other case.

Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable sales, use, value-added, goods and services, withholding, or similar taxes, duties, or governmental charges related to your purchase or use of the service, except for taxes based on our income.

If we are required to collect taxes, we may charge them to your payment method or include them on your invoice. If you are exempt from certain taxes, you are responsible for providing valid exemption documentation before the applicable charge.

Changes to Pricing, Plans, and Features

We may change pricing, plan names, features, limits, deliverables, included services, publication channels, analysis methods, dashboard features, or service availability from time to time. For existing paid subscriptions, we will provide notice of material price changes as required by law or through commercially reasonable methods such as email, dashboard notice, billing portal notice, or website notice.

If you do not agree to a pricing or plan change, your remedy is to cancel before the change takes effect. Continued use of the paid service after the change takes effect means you accept the updated pricing, plan, or feature set, except where applicable law requires a different process.

Communications

You agree that we may contact you by email, dashboard message, website notice, billing portal notice, or other reasonable means about your account, onboarding, analysis, subscription, billing, security, product updates, legal notices, support requests, publication activity, and service-related matters.

You are responsible for keeping your email address and account contact information current. We are not responsible for missed notices, missed renewal reminders, missed billing notices, missed content updates, or other consequences caused by outdated or incorrect contact information.

Privacy

Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy. By using LikedByAI, you acknowledge that we may process information as described in the Privacy Policy, including account information, business information, website analysis information, usage data, analytics data, AI-generated analysis data, subscription identifiers, and public content information.

Because the paid service is designed to create public visibility content, you should not submit confidential, sensitive, proprietary, personal, regulated, or restricted information unless you have authority to provide it and understand how it may be used. Business profile data, public guides, public posts, and published visibility content may be intentionally public and may be indexed, copied, cached, summarized, or used by third parties.

Confidentiality

The service is not intended to receive highly confidential information, trade secrets, personal secrets, sensitive personal information, protected health information, privileged legal information, nonpublic financial information, regulated customer data, or confidential third-party data. You should not submit such information unless we have expressly agreed in writing to a separate arrangement that governs it.

Information that you submit for the purpose of public content creation, public business profiles, publication, syndication, AI visibility analysis, or marketing visibility is not confidential as between you and us for those purposes. We may treat account credentials, nonpublic billing records, and nonpublic support communications as confidential in accordance with our ordinary security and privacy practices, subject to legal requirements, service providers, and enforcement of these Terms.

Beta Features, Experiments, and Service Availability

We may offer beta features, experimental analyses, new scoring systems, draft workflows, publishing experiments, AI tools, dashboard features, or other pre-release functionality. These features may be incomplete, inaccurate, unstable, changed, removed, limited, or discontinued at any time.

We aim to provide a useful and reliable service, but we do not guarantee uninterrupted availability, error-free operation, specific uptime, permanent access to any feature, or preservation of every dashboard view, score, draft, post, link, or analysis. The service may be unavailable or degraded due to maintenance, updates, outages, vendor issues, security incidents, high demand, technical failures, or events outside our control.

Disclaimers of Warranties

To the fullest extent permitted by law, LikedByAI and all services, analyses, scores, recommendations, content, dashboard features, publications, AI outputs, and related materials are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, availability, and any warranties arising from course of dealing, usage, or trade practice. We do not warrant that the service will meet your requirements, produce any particular result, be uninterrupted, be secure, be error-free, be accepted by third-party platforms, be indexed by search engines, or be cited by AI systems.

No advice, statement, analysis, score, recommendation, example, email, dashboard message, or other communication from LikedByAI creates any warranty not expressly stated in these Terms.

Limitation of Liability

To the fullest extent permitted by law, AIPersonalLabs LLC, doing business as LikedByAI, and its owners, managers, members, officers, employees, contractors, agents, affiliates, licensors, service providers, and vendors will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; lost business; lost goodwill; reputational harm; loss of data; loss of rankings; loss of traffic; loss of leads; loss of customers; loss of sales; business interruption; third-party platform actions; AI or search engine behavior; content removal; indexing decisions; or damages arising from external systems, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to the service, these Terms, any subscription, any content, or any publication activity will not exceed the greater of one hundred dollars or the amounts you paid to LikedByAI for the service giving rise to the claim during the three months before the event giving rise to liability.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. In those jurisdictions, our liability will be limited to the fullest extent permitted by applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless AIPersonalLabs LLC, doing business as LikedByAI, and its owners, managers, members, officers, employees, contractors, agents, affiliates, licensors, service providers, and vendors from and against any claims, demands, actions, investigations, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your Customer Content, your business, your products or services, your use of the service, your violation of these Terms, your violation of law, your violation of third-party rights, your misleading or unsupported claims, your regulated-industry obligations, your payment disputes, your misuse of published content, or your authorization for us to create or publish content.

We reserve the right to control the defense and settlement of any matter subject to indemnification, and you agree to cooperate with us. You may not settle any claim in a way that imposes liability, obligations, admissions, or restrictions on us without our prior written consent.

Suspension and Termination

We may suspend, restrict, or terminate your access to the service, pause publication, remove content, disable features, cancel campaigns, or close your account if we believe you have violated these Terms, failed to pay fees, submitted false or risky content, created legal or reputational risk, infringed third-party rights, violated platform rules, misused the service, attempted to manipulate reviews or AI/search systems deceptively, or engaged in conduct that may harm LikedByAI, users, third parties, or the public.

You may stop using the service at any time and may cancel your paid subscription as described in these Terms. Termination or cancellation does not relieve you of payment obligations incurred before termination, nor does it limit rights or obligations that by their nature should survive, including content licenses, payment obligations, disclaimers, limitations of liability, indemnification, dispute provisions, and records needed for legal compliance.

Effect of Cancellation or Termination

After cancellation or termination, your access to paid features may end, campaigns may stop, publication activity may stop, dashboard access may be limited, and we may retain records as described in our Privacy Policy and these Terms. Public content may remain live unless you request removal, unless we decide to remove it, or unless removal is otherwise required.

Upon your request, we will make commercially reasonable efforts to remove specific content we control, subject to the limits described in these Terms. We may retain copies in backups, logs, legal records, billing records, dispute records, abuse-prevention records, and other internal systems where retention is reasonably necessary or legally permitted.

Copyright and Intellectual Property Complaints

If you believe content on LikedByAI infringes your copyright, trademark, publicity rights, or other intellectual property rights, you may contact us at contact@likedbyai.com with enough information for us to understand and evaluate the issue. We may request additional information, remove or disable access to content, forward your complaint to the relevant customer, or take other action we consider appropriate.

If a third party claims that Customer Content or published content related to your business infringes their rights, violates their privacy, is defamatory, is misleading, or is otherwise unlawful, you are responsible for responding to the claim and for any resulting liability to the extent the claim arises from Customer Content, your business claims, your authorization, or your use of the service.

Third-Party Links and Materials

The service may contain links to third-party websites, profiles, platforms, articles, posts, tools, dashboards, billing portals, analytics services, or other materials. These links are provided for convenience and do not mean that we control or endorse the third-party service, content, policies, or practices.

You are responsible for reviewing and complying with third-party terms and policies that apply to any third-party services you use or that are used in connection with your business content. We are not responsible for third-party websites, content, services, privacy practices, security practices, fees, availability, moderation decisions, or damages caused by third parties.

Force Majeure

We will not be liable for any delay, failure, interruption, or inability to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, legal changes, internet failures, utility failures, cyberattacks, vendor outages, AI provider outages, payment processor outages, hosting failures, platform policy changes, search engine changes, or third-party service disruptions.

If such an event affects the service, we may modify, suspend, delay, or cancel affected services or deliverables without liability, while using reasonable efforts to resume service when practical.

Governing Law

These Terms and any dispute arising out of or relating to these Terms, the service, your account, your subscription, Customer Content, public content, or any relationship between you and AIPersonalLabs LLC, doing business as LikedByAI, are governed by the laws of the State of New Mexico, without regard to conflict-of-law rules, except where applicable law requires otherwise.

Nothing in these Terms is intended to limit non-waivable rights you may have under applicable law. If you are located in a jurisdiction that gives you mandatory rights that cannot be waived by contract, these Terms apply only to the extent permitted by that law.

Dispute Resolution, Venue, and Class Action Waiver

Before filing a claim, you agree to contact us at contact@likedbyai.com and attempt to resolve the dispute informally. Your notice should describe the issue, the account or business involved, the relief you seek, and your contact information. We will attempt to respond and work with you in good faith, but either party may pursue legal remedies if the dispute is not resolved.

To the fullest extent permitted by law, any lawsuit or court proceeding arising out of or relating to these Terms or the service must be brought exclusively in the state or federal courts located in New Mexico, and you consent to the personal jurisdiction and venue of those courts. This venue provision does not prevent either party from seeking injunctive or equitable relief in another appropriate jurisdiction if necessary to protect intellectual property, confidential information, platform security, or legal rights.

To the fullest extent permitted by law, disputes must be brought only on an individual basis and not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative action. The parties knowingly waive any right to participate in a class action or class-wide proceeding to the fullest extent permitted by law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our service, business practices, pricing, technology, legal requirements, or risk management. When we make material changes, we may provide notice by updating the last updated date, posting the revised Terms, sending an email, displaying a dashboard notice, or using another reasonable method.

Updated Terms become effective when posted or otherwise stated, except where applicable law requires additional notice or consent. If you do not agree to the updated Terms, you must stop using the service and cancel any paid subscription before the updated Terms apply to you. Continued use of the service after the effective date means you accept the updated Terms.

Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate these Terms, your account, or our rights and obligations in connection with a merger, acquisition, financing, reorganization, sale of assets, change of control, affiliate transfer, or by operation of law.

Any attempted assignment in violation of this section is void. These Terms bind and benefit the parties and their permitted successors and assigns.

Severability, Waiver, and Entire Agreement

If any provision of these Terms is found unenforceable, invalid, or illegal, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified or interpreted to the minimum extent necessary to make it enforceable while preserving its intent as much as possible.

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later. These Terms, together with any applicable Privacy Policy, plan descriptions, order forms, checkout terms, and written agreements between you and us, form the entire agreement between you and LikedByAI regarding the service and supersede prior or contemporaneous understandings on the same subject.

Contact Information

If you have questions about these Terms, your account, billing, cancellation, content removal, or any service-related issue, you may contact us at contact@likedbyai.com.

You may also contact us by mail at AIPersonalLabs LLC, doing business as LikedByAI, 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110.